Built for global customers

Effortless, Cashless, and Preventive Healthcare Solutions Tailored For

Organizations
Insurers
Individuals

Transform Your Healthcare Experience with Mentor TPA Through Digital Innovation



WHO WE ARE

A Cutting-Edge Digital Healthcare Platform

Mentor TPA harnesses the power of digital technology to offer a comprehensive range of services that elevate the healthcare claims administration experience in Pakistan. Our state-of-the-art digital system incorporates cutting-edge technologies such as artificial intelligence and machine learning, enabling policyholders and insurers to effortlessly access a multitude of services. Through our user-friendly platform, stakeholders can seamlessly book cashless pre-OPD services, pre-IPD surgery packages, and undergo efficient medical audits. The utilization of digital technology not only simplifies the claims administration process but also enhances accuracy, transparency, and security. By embracing this digital revolution, we are reshaping the healthcare industry, delivering seamless experiences, and setting a new standard of excellence that ensures efficient and reliable services for all stakeholders involved.




Vision

Revolutionized healthcare services in Pakistan, effortlessly managing Health Benefits claims and empowering beneficiaries to lead their optimal and most wholesome lifestyles through digital transformation




Mission

Mentor TPA’s mission is to provide efficient, innovative, and technology-driven health Benefit claim administration services in Pakistan. The company is committed to insurers and policyholders while leveraging its resources, expertise, and advanced technology to create value in the healthcare industry.

CORE VALUES

Innovating with Integrity, Growing with Trust

We prioritize customer-centricity, integrity, and value addition while fostering transparency and innovation. Our commitment builds lasting relationships and drives meaningful progress.




Customer Centricity

We are committed to providing exceptional
customer service and ensuring a positive customer experience through our services.





Integrity

We conduct our business with the highest ethical standards, maintaining transparency and honesty in all our dealings.





Value Addition

Adding value to the healthcare ecosystem by
improving the quality of care, reducing costs, and increasing access to healthcare services.





Transparency

Maintaining a high level of transparency in all its
operations by providing complete and accurate
information to our clients and making all processes and decisions with openness and honesty to build trust with its customers





Innovation

We embrace technology and innovation to
continuously improve and enhance our services,
providing our clients with the most advanced and efficient claim administration services.


OBJECTIVES

CLIENT CENTRIC OBJECTIVITY

  • To focus on offering clients the best third-party claims administration service
  • To focus on the needs analysis of our respectable clients.
  • To focus on adapting to and meeting the needs of market-based agents and brokers.
  • To focus on making Mentor Health TPA the most reputable, high-quality health and welfare administrator by considerably expanding our business.
  • To focus on how the medical industry is now influencing healthcare.
DIGITAL EXPERIENCE EXPERTS

We Are Not Just A Platform
We Are An Ecosystem

We go beyond being just a platform—we create an interconnected ecosystem where innovation, collaboration, and value thrive.

OUR SERVICES

Transforming Healthcare with Innovation

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OUR SERVICES AT A GLANCE

Comprehensive Solutions for Smarter
Healthcare Management

  • Beneficiary Management
  • Customer Support Service
  • Continuation of Health Benefits (COBRA)
  • Claim Adjudication
  • Surgery Packages
  • Cashless Claim Services
  • Reimbursements & Disbursements of Claims
  • Administrative Services
  • Wellness Program
  • Medical Tourism
SERVICES FOR HEALTH SERVICE PAYERS

Smart Digital Solutions for Healthcare

Empowering health service payers with a seamless financial portal for real-time reporting, digital records, and expense tracking.


Simplified & User-friendly Corporate Health Financial Portal for Better Management


Real-time Reporting & Digitalized Record Maintenance for Seamless Access


Effortless Digital Tracking of Healthcare Expenditure & Financial Insights

Benefits

  • Reduced Healthcare Cost
  • Decreased Absenteeism
  • Reduced risk of Fraud & Fake Medical Claims
  • Reduced HR & Administrative Work
  • Digitally Enable & Cashless
  • Time Saving
  • Improved Productivity & performance
  • Enhancement in Employee Engagement
MENTOR TRANSFORMS

Revolutionizing Healthcare for a Better Tomorrow


1

How you access care

Your employees’ ability to reach out to certified & experienced healthcare professionals timely.

2

How you experience care

A complete journey of care that 
your employee go through during
any health condition.

3

How you pay for care

Pre-determined payment for your
employees for the health facilities 
they use.

Employee Well Being

A Healthy Employee Brings Healthy Outcome

A personalized program that comprises of the following components to improve employees’ complete well-being.

Physical Wellness

  • Disease-specific prevention, education & management
  • Dietary & Weight Management plans
  • Workout sessions
  • Social wellness
  • Occupational wellness sessions
  • Vocational sessions
  • Environmental wellness sessions

Mental Wellness

  • Corporate workshops/ webinars
  • Conflict Resolution Program
  • Employee Assistance Program
  • Art Therapy
  • Counseling
OUR TEAM

Skilled Professional Team

Our expert team delivers innovative healthcare solutions, ensuring seamless operations and optimized patient care.

  • Doctors’ Panel
  • Operations Team
  • Highly skilled claims management team
  • Finance Team
  • Tech Team
AWARENESS PROGRAMS

Building a Healthier Future Together

PARTNERS

Empowering Health Through Strategic Alliances